Answer these 12 questions to get targeted advice on how to deal with bad news better
As an industry, mortgage broking can be a particularly tough environment, for two reasons: it demands an entrepreneurial attitude, and the competition is generally fierce. Even top brokers are likely to suffer setbacks; deals missed, clients lost, even disappointing years. But they also need to get back on their feet fast, just to stay in business.
The Harvard Business Review
has developed an interactive online test to assess your coping mechanisms. There are 12 multiple choice questions, with targeted advice and further reading at the end, and it only takes a few minutes.
Try it now:
Don’t agree with the HBR’s advice? Were you surprised by your results? Post a comment below.
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