Features

• Meeting the future needs of clients

  Upcoming webinar explains how brokers can help retired homeowners fund their retirement

• How to help your team thrive at work

  This one leadership trait can make a big difference

• Brokers on banks 2021

  The impact of COVID-19 is clearly seen in the results of this year’s survey. But despite some of the more harsh criticism of the banks by brokers, the top two have maintained their ranking from last year, achieving even higher scores

• ALI Group Client Protection Broker of the Year Awards

  Awards shine a light on brokers protecting their clients from financial hardship

• Adapting leadership to a post-pandemic workforce

  Since the social restrictions introduced in 2020 forced much of the Australian workforce to work from home, employers have been preparing for what the workplace will look like moving forward

• Building customers for life

  Government incentives on top of record-low interest rates have led to a skyrocketing of new home construction over the last year. Two non-bank lenders explain to MPA what brokers need to know about this booming sector

• The data road map for success

  Using data can show lenders, aggregators and brokers where to tweak their processes and how to improve their results. NextGen.Net's Tony Carn explains how the tech company's benchmarking service is making a difference in lending

• (Near) priming brokers for new deals

  Specialist lending is on the rise as borrowers and brokers alike look for alternatives outside of the mainstream lenders. Di Robinson of Pepper Money explains to MPA what's driving this trend

• Six ways to simplify tough decisions

  You can get better at making decisions – even the really difficult ones. Aytekin Tank outlines six science-based techniques that can help put your internal tug-of-war to rest

• Ian Rakhit: A collaborative approach

  After another incredible year of top rankings in MPA's Brokers on Banks survey, Bankwest's general manager, third party, explains how the bank has worked through the uncertainties and challenges of the past 12 months