Features

• Why good staff can behave badly

  Poor employee behaviours can have a negative impact on businesses. Zoë Routh explains what triggers these behaviours and how to avoid them

• Start trusting your team

  If you want your team to be successful, you have to stop treating them like kids, writes Gustavo Razzetti

• Training your team for success

  When onboarding and training new staff, it is vital to communicate the business's values upfront. Mark Carter explains how employers can embed their values to plant the seeds of success

• Unleash team creativity to boost mood and ideas

  There are four big blockers to being creative, but author Nathan Baird shares a few tips for how to overcome them so your work can be as fulfilling as possible

• The role of mortgage managers in a BID environment

  GM says they have a crucial role to play

• Is now the right time to fix interest rates?

  Or could there be lower fixed rates on the horizon?

• Do homeowners prefer brokers or banks when refinancing?

  New research reveals all…

• Is this the way to secure quicker outcomes for borrowers?

  Meanwhile, one form of tech is helping customers keep track of their banking

• Homeowners facing ‘unrealistic repayment demands’ - report

  Consumer groups say some homeowners are being asked to make “bulk payments”

• Could new credit rules threaten broker market share?

  This broker believes the removal of responsible lending laws could create a channel conflict