Top Broker podcast with Hank Hong

Multi-award winning broker Hank Hong talks creating your own luck and a solid business structure

Top Broker podcast with Hank Hong

In the fifth of a series of fortnightly podcasts from Top Broker, Hank Hong talks creating your own luck and a solid business structure with Top Broker's host, Joshua Vecchio.

Hank Hong (affectionately known as Hank the Bank) is a multi-award winning mortgage broker from Vault Lending Solutions based in Sydney and is one of the most recognised names within Australia in our industry.

The art of creating your own luck 
In the first part of this episode with Hank, we look at how you can create your own luck, discussing the importance of tracking your own progress and success. By the end of this episode, you’ll be confident in knowing exactly how you can create consistency in your settlements and be in control of the outcome every step of the way.

The main takeaway points from this episode are:

  1. Keep yourself accountable – have goals and minimum benchmarks for everything in your business.
  2. If you’re short on leads, contact old clients and ask the question, you’ll be surprised how many introductions you get from past clients.
  3. If you’re not working 12-hour days, you’re not a broker. There’s more competition with online brokers but nothing can beat hard work.

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Building an unshakeable business structure 

In this episode, we look at how you can remain front of mind with your clients while discussing the importance of a solid contact program. By the end of this episode, you’ll feel empowered about how you can create a solid business structure that will withstand the test of time.

The main takeaway points from this episode are:

  1. Data will set you free, pulse-check your progress and whether you’re moving forward or backwards.
  2. Keeping front of mind – there is more than one way to do this but Hank adds his clients to Facebook and actively engages in their lives.
  3. Education – essentially it's learning every day! Policy is a good start but once you’ve mastered the policy and niches of the banks, go further.

This is the fifth in a series of fortnightly podcasts from Top Broker. Top Broker's vision is to rally mortgage brokers from across Australia, to share the industry's best practice to help brokers maximise client value, reduce their working hours and increase their overall settlements and profitability. Check out more on: https://www.topbroker.com.au/broker-blog/ 

Previous podcasts: 
Dino Pacella 
Joshua Vecchio
Mathew Crossley
Peter Vassilis