Head to head

• Are you concerned by ASIC's shadow shopping?

  The leaders of three large brokerages explain how ASIC's shadow shopping will - or won't - affect their businesses

• How important is face time with clients?

  Two brokers and HashChing's CEO on whether seeing clients still matters in the age of technology

• Bankwest's three year 'roadmap' for brokers

  Bankwest’s new general manager of broker sales tells MPA why a better bank experience for customers means more business for the non-major’s broker partners

• Building up brokers' business

  National Mortgage Brokers' managing director talks MPA through its new IT platform and business philosophy and why NMB is still defiantly orange.

• The lenders transforming the third-party landscape

  When it comes to lenders, brokers have got used to the same old faces – but not for much longer.

• Leveraging the might of the Suncorp Group

  Suncorp’s head of intermediaries Steven Degetto tells MPA how he plans to keep the bank at the front of brokers’ minds.

• Janine Copelin: seeking the globally minded consumer

  Citibank’s new head of sales and distribution tells MPA why she’s partnering with brokers to target a very specific client.

• Steven Heavey: Taking a Punt

  Connective are betting their new retail aggregation service will revolutionise the industry. Their general manager of strategy, distribution and digital tells MPA editor Sam Richardson why.

• Who is Bank Australia?

  Bank Australia's Richard Irving on what the reincarnation of BankMecu means for the broker market.

• Stephen Moore: Reaching a milestone

  A $50bn book, $20m in IT investment, 30% growth – Choice Home Loans’ CEO talks about the franchise’s future-focused direction