“I focus on building trust and creating a safe environment. Having a trusted relationship with your business partners is essential to succeeding as a BDM” says Liberty BDM – Residential, Matt Hall.
With 17 years’ credit experience, Hall has a distinct ability to create open lines of communication from the get-go.
“If a deal doesn’t fit then I will always be up-front,” he says. “Time is essential when getting deals done, so honesty is crucial. And it’s what brokers want.”
Hall carries this ethos through every aspect of his role, particularly when challenges or issues arise. “Challenges are not something you can rush or skim over,” he says. “You need to get all the pieces of the puzzle together before focusing on the outcome. It is essential to be on the same page as your brokers when challenges arise which means complete transparency is essential.”
Hall prides himself on going above and beyond for his business partners, always looking for an opportunity to guide, educate and support brokers wherever possible. He thrives on finding solutions and is proud to be considered an asset to the broad range of brokers in his network. “No broker has the same business set-up or the same clients. Being able to support brokers to grow their businesses is truly rewarding.”