There is more to being a BDM than just returning calls and being available, says Liberty BDM – Commercial Mark McIntosh. “That’s the baseline. It’s our job. What makes a great BDM is how you exceed expectations and go above and beyond for your business partners every single day,” he says.
McIntosh’s background in the finance industry spans 16 years and includes roles in sales, credit and relationship management. With these skills under his belt, McIntosh is equipped to confidently workshop a variety of commercial deals. And it is coming up with solutions for the more challenging scenarios that he says keeps him in the job.
“I love having the opportunity to sit down with my brokers and work through deals,” he says. “Especially the ones that they thought were impossible or they didn’t have a chance with. Liberty make this easy with our free-thinking approach, so I have the opportunity to really help my brokers grow their commercial business.”
When asked about his favourite part of the job, McIntosh talks about the “thrill of the chase”. He loves the challenge of finding new business partners to work with, especially those who are new-to-industry.
“I still get excited about helping new brokers learn about Liberty, our products and what we can do to help their customers get financial,” he adds.