With over 20 years in the finance industry, La Trobe Financial BDM Chris Meaker has had significant experience with specialist lending. Building a strong relationship with brokers is top of the priority list so that he can better understand their businesses and find the right solutions for their brokers’ customers.
Meaker says he has worked with the majority of brokers he deals with for a number of years, where he has earned their confidence and trust by helping them to achieve the best outcome for their customers.
“I’m also lucky to work with so many brokers who have become friends over the years and this helps me to build strong ongoing partnerships,” he says.
Not all brokers are aware of La Trobe’s product offering, he adds, so he sees education and training as a key part of his role. He spends time workshopping complex scenarios and looking for solutions that may assist his brokers’ customers.
For him, a good BDM is someone who supports brokers and offers services as if they were one of their staff members and an extension of their business.
“It’s also very important to manage brokers’ expectations and keep them up to date with their applications,” he adds. “Offering good customer service is something I strive for and am proud to deliver for my broker partners.”
Phone number: 0490 305 126
Area of expertise: Residential, Commercial, SMSF, Development, Specialist