Jim Giles, ANZ
Jim Giles, a BDM at ANZ, says being based in Tasmania makes it clear to brokers and referrers that the major bank values having local representation. “It gives them greater accessibility, connectivity and responsiveness in our high-paced finance industry,” he says.
With a broad understanding of the Tasmanian market, Giles is able to form genuine relationships with his local broker community, off ering a more personalised, energised, ‘value-add’ service. “This enables me to be more adept and hands-on with my brokers to deliver great outcomes for the broker and their customers,” he says.
According to Giles, brokers are increasingly turning to BDMs for knowledge and guidance on expanding their service proposition to better meet customers’ evolving finance needs. He helps them have deeper conversations with their customers and supports them in delivering the best solutions. This is especially useful when the broker lacks expertise in an area where ANZ can assist, such as in helping a small business with an asset purchase.
Phone number: 0419 440 235
Area of expertise: Commercial and asset finance