Angela D'Angelo, Choice Aggregation Services
Being still somewhat new to the BDM role at Choice has given Angela D’Angelo a fresh perspective.
“Because it is such a complex role, I am continually building my knowledge on a daily basis. I question why things are done a certain way and go out of my way to find solutions and follow things through if I know it will make it easier for our members,” she says.
What she enjoys most is seeing members succeed. “I closely engage with our members to understand what their goals are and what success means to them personally, and from there it’s about helping them put plans in place to achieve their goals.”
To support her learning journey and that of her brokers, D’Angelo attends lender professional development days, credit workshops and industry events so she can pass on those takeaways to her network. She also helps new brokers align themselves with referrers, arranging meetings and accompanying them to their first appointment to provide support.
Ingrained in the Choice culture is peer-to-peer learning. “Not only do new members of Choice benefit from peer-to-peer learning, but our long-term members who attend also enjoy the sessions,” D’Angelo says.
“I love seeing our members share experiences, their thoughts and any quick wins with each other. It is also rewarding seeing members continue to engage with each other after each of these sessions and form friendships.”
Phone number: 0476 834 254
Area of expertise: Partnership manager, lender BDM