The 5Cs of hiring

Recruitment expert Kim Seeling-Smith's 5Cs for bringing on-board the millennial generation.

Speaking at the MFAA Convention this month, recruitment expert Kim Seeling-Smith of consultancy Ignite Global talked brokers through several practical tools to deal with the new generation of millennials entering the workplace.

Among them was the 5Cs framework:

1. HIRE CORRECTLY
Be proactive in finding staff – don’t wait until someone leaves. Hire for attitude and ability, as you can teach your staff skills. Have a proper onboarding program with minimum form-filling.

2. CLASSIFY AND MANAGE APPROPRIATELY
Spend time with those employees who provide the greatest return on investment.
 
3. COMPENSATE FAIRLY
What fair compensation means varies significantly from person to person. You need to gauge an employee’s expectations and match them.

4. CURRENCIES OF CHOICE FOR INCENTIVISINGDid You KnowThere are eight currencies of choice beyond compensation, covering areas like recognition, achievement, working for employers they like and trust, having a voice and a career path, and doing what they do best every day.

5. COMMUNICATE WITH FOCUS
Ideally, you should talk to individual employees once a week and focus your conversations around the above currencies of choice.